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The safety of our customers and our staff continues to be our highest priority. We are delivering our Safe Service Pledge to ensure a safe experience when visiting us.
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Internet Log File Information

Acquisition of standard Internet log information takes place whenever you visit our website. Data collected in the log file information is used solely for statistical purpose and in no way can be used to reveal your identity. The statistical functions include calculation of site visitor numbers, identifying most popular/visited pages and features, and identifying the most popular browsers used for navigation.

Use of Cookies

Cookies are small text files downloaded into your electronic device (desktop, smartphone, laptop, and tablet) when you visit a website. They are essential to make the website function efficiently, while simultaneously providing information to the site owners.

Several cookies we use are vital for parts of our website to function correctly, for instance, we use few cookies to operate our booking system. You can control the number of cookies you want to allow from the website. You may even delete or block all the cookies from our site. However, we advise against taking this step as deleting or blocking all the cookies will result in several parts of our website not working correctly.

All the cookies that we use have a lifespan limited to your website session. It may even be shorter for few cookies when you use our booking engine.

Cookies Categorisations

The cookies, in general, can be categorised as:

Session Cookies:

These cookies have the lifespan of your browser session. They will expire as soon as you close your browser. They are used so that the website remembers the product added in the basket, or to provide security while accessing online payment system.

Persistent Cookies:

These cookies are stored in your hard-disk even after you have completed the browser session. They are used to remember user preferences in subsequent visits, or for target advertising.

The cookies can also be categorised as First-party and Third-party cookies.

First- Party Cookies:

These cookies come from the website you visit. Only the visited site has access to the information gathered through these cookies.

Third Party Cookies:

These cookies are set by the websites other than the one you are visiting.

Types of Cookies

The different types of cookies used in websites are:

Strictly Necessary Cookies:

Strictly Necessary Cookies must stay enabled. These cookies allow you to navigate and use essential parts of our website. Without them, you may be unable to use services like e-billing, shopping basket, or logging-in to our site.

Performance Cookies:

These cookies help us understand how people are using our website. They give us valuable insights such as the page most users spend time on, pages users visit often, or any error messages shown to visitors. With the help of the insights provided by Performance cookies, we can rectify any common errors on the web pages and improve the look and feel of the website design. They are essential to improve the performance of our website.

Category Name Purpose
Strictly Necessary Cookie Settings This cookie stores your browser settings for this website.
  Lookup
Log
These cookies are used throughout our site and are essential to use our booking systems, Centre locator and other features.
Performance PHPSESSID this cookie could be with another name depending on the web server settings. It holds the ID of the customer session.
Third Party __utma
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Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports.

You can configure your web browser so that your screen will display a warning about cookie files, allowing you to prevent their installation on your hard drive.

You can accept, block and delete cookies installed on your computer by configuring your web browser appropriately. To learn how to configure different types of web browser, please follow the links below.